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Living in Vienna

Vienna is one of the most liveable cities of the world and provides good medical care and and infrastructure such as the public transport system and a wide range of leisure facilites. On this page you find information on:

  • Costs of living
  • Public transport
  • Medical care
  • Emergency numbers
  • Opening hours of shops, banks and post offices
  • What to do in case of theft or loss?
  • ESN (Erasmus Student Network)
  • Leisure time in Vienna
Costs of living

The list below shows an estimation of the monthly living expenses for students in Austria. The numbers given are only average values, may fluctuate highly and are by no means binding. Accommodation costs are calculated on the basis of a room in a hall of residence or a shared flat.

Average costs of living per month (2017)

Accommodation (inkl. heating, electricity):€ 320 - € 450
Food:€ 250
Public transport:€ 30
Study and personal requirements (books, spare time etc.):€ 300
Monthly expenses€ 900 - € 1,030
Public transport

Vienna has an excellent public transport system consisting of underground lines, trams, bus services and a city train network. Long-distance trains and busses connect Vienna to its surroundings, other parts of the country and other countries. 

Please find information concerning public transport here.

Medical care

Please find information on Austrian health insurance here.

Please note that most of the medical services do not have English website; therefore, most of the links provided here lead to websites in German.

Doctors and dentists

You can receive medical treatment in Vienna 24/7. Doctors (without dentists) in Vienna can be found in the List of National Health Doctors (“Verzeichnis der Wiener Kassenärzte”) where you can search by post code or specialities (select “All health funds” („Alle Kassen“). In case of emergency, please call the ambulance or go to a hospital.

Should you require a doctor during the night or on weekends there is an emergency medical service ("Ärztefunkdienst"). This service is available during the nights between 7.00 pm and 7.00 am, on weekends between Friday, 7.00 pm to Monday 7.00 am as well as on public holidays all-day. They will send you a doctor according to the medical particulars you describe. Furthermore there is an 'open surgery' you can go to on weekends and public holidays (Saturday, Sunday, public holidays from 8.00 am to 8.00 pm).

Dentists can be found in the List of Dentists where you can search by district. In case of emergency there is an emergency dental service.

Pharmacies

Overview of Pharmacies and their opening hours. Furthermore a list of emergency and night pharmacies. Please note that they charge an additional fee.

Emergency numbers
Fire brigade:122
Police:133
Ambulance:144
European emergency call number (EU-wide):112
Ärztefunkdienst (Emergency medical service):141
Spiritual welfare hotline:142
Center for intoxication and poisoning: (01) 406 43 43
Emergency line for women:(01) 71 719
Pharmacies on-call duty:1455
Socio-psychiatric emergency service:(01) 313 30
Opening hours of shops, banks and post offices

Unfortunately the opening hours of shops, banks and post offices vary widely, often even between their branches.

Shops

On weekdays shops are usually open from 9.00 am to 7.00/7:30 pm. Groceries and supermarkets often open at about 7:30 am and close at 8:00 pm. On Saturdays, most shops are open until 6.00 pm, shops are closed on Sundays. There are, however, some smaller shops located e.g. at train stations which are also open on Sundays. 

Banks

Most banks are open on weekdays from 8.00 am to 12.30 pm and from 1.30 pm to 3.00 pm, on Thursdays most of them stay open until 5.30 pm. Students usually can profit from special offers when opening an account ("Studentenkonto"). Comparing offers is, however, recommended.

Post offices

Post offices are usually open from 8.00 am to 6.00 pm on weekdays. Some of them are also open on Saturdays to 12.00 pm. The Central Post Office (Hauptpostamt, Fleischmarkt 19, 1010 Wien) is open daily. Monday to Friday from 07.00 am to 10 pm and Saturday and Sunday between 9.00 am to 10 pm.

What to do in case of theft or loss?

Theft

Despite Vienna being considered as one of the safest cities in Europe, you are well-advised to keep an eye on your property, particularly on busy locations and in restaurants and bars or when using the public transport system, as pickpockets might be active there. In case of theft you have to report it to the police who will issue a notice of theft, which is required to obtain duplicates of stolen documents (such as your student ID card).

Further details on the notice of theft (in German).

Loss

In case of loss you can turn to the Central Office of the Lost and Found Service (Zentrales Fundservice) where you can report lost objects online.

Should you have lost something in the public transport system (e.g. underground, tram), please contact the Wiener Linien Lost and Found Service (email: funde@wienerlinien.at).

Should you not be able to reclaim your lost objects, you should report the loss at the Municipal District Office who will issue a loss report, which is required to obtain duplicates of lost documents (such as your student ID card).
Further details on the loss report.

Erasmus Student Network (ESN)

The Erasmus Student Network (ESN) helps Erasmus+ students to link up with each other. The International Office cooperates with the ESN section of the University of Vienna, which supports international students during their stay in Vienna.

They set up a semester group on Facebook each semester where students of the respective semester can connect with each other. Apart from their own "ESN Welcome Week" (which is not to be mixed up with our Orientation) at the beginning of the semester, they organise various activities.

Furthermore, ESN has a "Buddy System" which assigns local students with incoming students supporting the international students in settling in.

Further services
offered by ESN:

Please contact ESN (email: office@esnuniwien.com) for any further information directly.

Spare time in Vienna

Please find here some ideas what you can do in your spare time in Vienna.

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